Engage3 is a data-driven innovator providing its retailer clients with a next-generation pricing solution that defines the impact of strategic pricing alternatives and unlocks pricing recommendations based on a retailer’s objectives for Price Image, sales, and profitability.

The challenge

Engage3 asked us to use our expertise in data and analytics platform management to help decrease its costs as it focuses on transforming retailer pricing—in other words, cut spending while improving performance.

Even for the most data-focused companies, managing data and analytics platforms is outside of their core business. For many, it is more cost-effective and efficient to use outside platform management experts instead of making the ongoing investment of resources and time to develop expertise in house.

The company’s AI-assisted, attribute-based, and data science-driven solution provides accurate, granular competitive data (30 billion product pricing records collected annually in the U.S. and Canada) and like-item-linking visibility.

Engage3 is a longtime Snowflake client. They asked us to help manage their Snowflake solution to improve efficiency and reduce costs. As a Snowflake Elite partner, we are uniquely positioned to help organizations get the most out of their Snowflake experience.

The solution

Our Managed Service solution involved contracting directly with Snowflake and managing the technology on Engage3’s behalf with the explicit mandate to reduce costs while boosting efficiency.

We started by conducting an audit of their Snowflake setup and how they were using the system. Our recommendations resulting from the review identified opportunities to unclutter the data environment and improve efficiency. In particular, we focused on Engage3’s need to speed up responses to data queries. We realized that their system for queries was more complex than it needed to be, and made recommendations for simplifying it by consolidating queries that had previously required multiple detailed data requests.

Our management of Engage3’s Snowflake environment included implementation of our recommendations as well as ongoing issue tracking and responding to support requests.

How did it turn out?

Our managed service work for Engage3 resulted in greater efficiency and faster responses to data queries. We also successfully delivered on our primary mandate of reducing their spending on Snowflake: in the first month, their month-to-month costs declined by 6.5 percent.